Last Updated: October 2023

Welcome, horror enthusiasts, to the Halloween Horror Decorations Shop (creepycostumesshop.com). We know that in our world, the only thing that should be scary is our decorations—not what happens to your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our crypt… err, website.

1. Information We Collect

To process your orders for our terrifyingly good products (like our Animatronics and Alien Masks), we may collect:

  • Personal Identifiable Information (PII): Name, email address, shipping address, and billing address provided during checkout.
  • Payment Information: Credit/debit card details (Visa, MasterCard, JCB) or PayPal information. Note: We do not store full payment card numbers on our servers.
  • Technical Data: IP address, browser type, device information, and pages visited—collected automatically via cookies and similar technologies.
  • Communication Data: Any messages you send to our support ghouls at [email protected].

2. How We Use Your Information

We use your data to:

  • Process your orders and deliver your Bloody Props and Costume Robes to your doorstep.
  • Provide customer support and respond to your inquiries.
  • Improve our website and product offerings based on your browsing habits (e.g., if you love Clown Decorations, we might show you more).
  • Send promotional emails (only if you opt-in) about new Animated Decorations or spooky sales.
  • Prevent fraud and ensure the security of our website.

3. Data Sharing and Disclosure

We value your privacy like a vampire values its coffin. We do not sell your data to third parties. However, we may share information with:

  • Payment Processors: Such as PayPal and credit card gateways, to securely process transactions.
  • Shipping Carriers: Like USPS or FedEx, to deliver your Classic Monster Masks and Animal Props.
  • Legal Authorities: Only if required by law or to protect our rights and safety.

These partners are bound by contracts to keep your information secure and use it only for the purposes we specify.

4. Data Storage and Security

Your data is stored on secure servers, protected with encryption (SSL technology) and other spooky-strong security measures. We adhere to industry standards (PCI-DSS Level 1) to keep your payment details safe. While we implement safeguards, no method of transmission over the internet is 100% secure—but we strive to protect your data as if it were the last victim in a haunted house.

We retain your personal information only as long as necessary to fulfill your orders and comply with legal obligations.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate information.
  • Request deletion of your data (subject to legal requirements).
  • Opt-out of marketing communications at any time.
  • Object to certain processing activities.

To exercise these rights, contact our support team at [email protected]. We’ll respond faster than a zombie horde chasing fresh brains.

6. Cookies and Tracking Technologies

Our website uses cookies—not the edible kind, but small text files that help us remember your preferences and improve your browsing experience. We use them to:

  • Keep items in your shopping cart (like that Cobweb Machine you’ve been eyeing).
  • Analyze website traffic and understand how users navigate our site.
  • Display relevant ads (if you’ve visited our site before).

You can control cookies through your browser settings. However, disabling them may make our website less functional, like a ghost without a haunt.

7. International Data Transfers

We operate globally (except Asia and some remote areas), so your data may be processed outside your country. We ensure such transfers comply with data protection laws and are protected by appropriate safeguards.

8. Changes to This Policy

We may update this policy occasionally to reflect changes in our practices or legal requirements. We’ll post the updated version on our website with a new “Last Updated” date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, reach out to our support ghouls:

Email: [email protected]
Address: 787 Red Dog Road, Charlotte, US 28208

Now that you know your data is safe with us, go forth and explore our collection of Alien Props, Clown Costumes, and other horrors. Let the haunting begin!